Main Brain Creative

Booking and missed calls

Book the customer before they call someone else

Most customers book with whoever answers first. If they cannot book online and you are with a customer when they call, they move down the list. The fix is not working harder; it is a booking path that works when you cannot pick up.

Tell me what is going on

You might need this if

  • Your site has no way to book, or a "Book now" button that just says to call.
  • Customers say they never got a confirmation or a reminder.
  • You miss calls while you are on a job and the voicemail rarely gets a callback.
  • Requests come in by text, email and phone, and some slip through.

What I do

  • Online booking that works from a phone, set up inside the site you already have when possible.
  • Automatic confirmations and reminders, so fewer people forget or no-show.
  • A text that goes out on its own when you miss a call, so the customer waits for you instead of calling the next business.
  • Every request lands in one place, so nothing gets lost.

More of the people who want to book you actually end up booked.

Example: Embers Volleyball Club. Camp booking and card payments online, with rosters that build themselves from orders. See the work

One fixed price, agreed before I start. No monthly fee. You own what I build. Tools like hosting or texting are in your name, paid to the vendor directly.

Tell me what is going on

A few lines is enough. I will take a look at your site and listings first, then reply with what I would fix. Rather talk? Book a 30-minute call.

What else I fix